Important Note: This document constitutes a legally binding agreement between you ("User") and Vrickex. By using any of our services, you confirm that you have read, understood, and agreed to all terms stated herein.
1General Terms & Scope of Agreement
These Terms and Conditions ("Agreement") govern the entire relationship between vrickex ("we", "Platform") and every individual who registers or uses the services provided through the website vrickex.net and related mobile apps. This agreement takes full effect the moment you complete the account registration process or begin using any part of our platform.
Vrickex operates as an online entertainment platform offering casino games, Sports Betting, Live Casino, and various other digital entertainment categories. All services are subject to a valid operating licence and are regulated in accordance with the applicable legal framework.
- These terms apply to all users regardless of access method (website or app).
- The official language of this agreement is Bahasa Malaysia; in the event of any conflict with a translated version, the Bahasa Malaysia version shall prevail.
- Vrickex reserves the right to update these terms at any time with reasonable notice to registered users.
- Continued use of the platform following any amendment to the terms constitutes acceptance of the updated terms.
2Registration & Account Management
To access the full vrickex services, you need to register a valid account. The registration process takes less than two minutes and requires accurate, up-to-date basic information. vrickex reserves the right to request additional identity verification at any time for compliance and security purposes.
- Each user is only permitted to hold one (1) active account; duplicate accounts will be terminated without notice.
- You must be at least 18 years of age at the time of registration; proof of age may be requested at any time.
- Information provided during registration must be accurate, complete, and represent your own personal details.
- Accounts may not be transferred, sold, or shared with any other individual for any reason.
- You are fully responsible for all activities that occur under your account.
- Vrickex uses two-factor authentication (2FA) as an additional security layer, which we encourage all users to enable.
- A KYC (Know Your Customer) process is required before your first withdrawal is processed; accepted documents include MyKad and a recent bank statement.
Anyone who attempts to create an account on behalf of another person, or uses a false identity, will be reported to the relevant authorities.
3Deposits, Withdrawals & Financial Transactions
Vrickex supports a wide range of popular payment methods in Malaysia. All financial transactions are protected by 256-bit SSL encryption and processed through legitimate, certified payment channels. The accepted currency is Malaysian Ringgit (MYR) only.
Accepted Deposit Methods: Maybank2u, CIMB Clicks, Public Bank, RHB Online, Hong Leong Connect, AmBank, DuitNow, FPX, and Touch 'n Go eWallet. Deposits are processed instantly upon confirmation from the bank.
Withdrawal Process: Withdrawals to local bank accounts are processed within 3 to 10 minutes of submission, subject to completed KYC verification. First-time withdrawals may require additional review of up to 24 hours.
- The minimum deposit is MYR 30 for most payment methods.
- The minimum withdrawal is MYR 50 per transaction.
- The bank account holder's name must match the registered Vrickex account name.
- Vrickex reserves the right to temporarily hold withdrawals for security review or compliance purposes.
- Any funds found to have originated from fraudulent activity will be forfeited and reported to the relevant authorities.
- Daily and weekly withdrawal limits are subject to your VIP membership tier.
vrickex does not charge any processing fees for deposits or withdrawals. Any fees imposed by your bank are solely your responsibility.
4Bonuses, Promotions & VIP Program
Vrickex offers a wide range of bonuses and promotions for both new and existing users. Each offer carries specific terms and conditions stated at the time the promotion is launched. The following general terms apply to all bonuses unless otherwise specifically stated.
- The welcome bonus may only be claimed once per new user who has completed their first deposit.
- All bonuses are subject to the rollover (wagering) requirements stated in the relevant promotion's terms before withdrawals are permitted.
- Bonuses may not be transferred between accounts or converted directly to cash without meeting the rollover requirements.
- Vrickex reserves the right to void any bonus obtained through unauthorized means or promotion abuse.
- Users who register multiple accounts to claim duplicate bonuses will have all bonuses forfeited and their accounts closed.
- Promotional offers have a stated validity period; bonuses not used within that period will expire automatically.
- The VIP Program accumulates VIP Points based on actual wagering amounts; Bronze, Silver, Gold, Platinum, and Diamond tiers each offer distinct benefits.
- VIP cashback is calculated based on net losses within the specified period and is automatically credited to the account.
5Game Rules & Ethics
All games offered by vrickex use software from internationally certified providers and have undergone independent RNG (Random Number Generator) auditing. Game integrity is our absolute priority and we have zero tolerance for any form of fraud or manipulation.
- The outcome of all games is final and cannot be disputed unless there is verifiable evidence of a technical failure confirmed by the system.
- In the event of a technical disruption or system failure during gameplay, vrickex will use log data to determine a fair outcome.
- The use of automated software, bots, or any tools that provide an unfair advantage is strictly prohibited.
- Minimum and maximum wagers for each game are stated within the respective game interface.
- Vrickex reserves the right to void any wager found to be in breach of game rules or placed under suspicious circumstances.
- In the event of a discrepancy between the visual display and server records, the server records shall serve as the definitive reference.
6Prohibitions & Banned Activities
To protect the integrity of the platform and the safety of all users, certain activities are strictly prohibited at Vrickex. Any breach of the following prohibitions will result in immediate action, including account closure, forfeiture of balance, and possible legal proceedings.
- Money laundering or using the vrickex platform for any illegal financial purposes.
- Opening an account on behalf of another individual or using false or stolen identity information.
- Use of bots, automated scripts, or third-party software that interferes with platform operations.
- Attempting to exploit bugs or system vulnerabilities for unauthorized financial gain.
- Colluding with other players to manipulate game outcomes (collusion).
- Abuse of the bonus system, including opening multiple accounts to claim duplicate bonuses.
- Any form of threats, intimidation, or abusive language directed at staff or other users.
- Access to the platform by individuals under 18 years of age or by those who have self-excluded.
vrickex cooperates fully with authorities in investigations related to financial crime and online fraud.
7Privacy & Data Protection
Vrickex takes user privacy very seriously. All personal data collected is processed in accordance with our separate Privacy Policy, and we adhere to internationally recognised data protection principles. Your data will not be sold or shared with third parties for marketing purposes without your consent.
- Personal data is collected solely for operational purposes, identity verification, and legal compliance.
- All data is stored on servers protected with high-level encryption and accessed only by authorized personnel.
- You have the right to request a copy of your personal data, correct inaccurate information, or request deletion of data under certain circumstances.
- Cookies are used to enhance the user experience; you can manage your cookie preferences through your browser settings.
- For more information, please refer to Privacy Policy our full.
8Liability Limits & Disclaimers
Vrickex provides the platform on an "as is" basis and makes no express or implied warranties regarding continuous availability, accuracy of content, or fitness for a particular purpose. The following limitations of liability apply:
- Vrickex is not responsible for any losses resulting from service disruptions caused by factors beyond our control (force majeure).
- Losses from gaming activity are at the user's own risk; Vrickex does not guarantee any wins.
- Any investment or financial decisions made based on information within the platform are entirely the user's own responsibility.
- Vrickex's maximum liability to any user shall not exceed the total net deposits made in the preceding 12-month period.
- Vrickex is not responsible for any losses arising from unauthorized access to your account due to your own negligence.
9Account Closure & Suspension
Whether at the user's request or at vrickex's discretion, accounts may be closed or suspended according to the following procedures. vrickex is committed to ensuring this process is fair and transparent to all parties involved.
- Users may request account closure at any time via live support; eligible balances will be returned within 5 business days.
- Vrickex reserves the right to temporarily suspend an account during an investigation into suspicious activity without prior notice.
- Account closure due to a breach of terms does not entitle the user to any compensation.
- Users who opt for self-exclusion through the responsible gaming feature will not be permitted to open a new account during the specified period.
- All data related to closed accounts will be retained for the period required by law before being deleted.
10Terms Amendment & Applicable Law
Vrickex reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to users via registered email or a prominent notice within the platform at least 7 days before taking effect.
- Continued use of the platform after the notice period is considered acceptance of the amended terms.
- If you do not agree with the amendments, you have the right to close your account before the amendment's effective date.
- These Terms and Conditions are governed by the applicable laws of the jurisdiction in which vrickex operates.
- Any dispute that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the established procedures.
Any queries regarding these Terms and Conditions may be directed to our support team, available 24/7 via live chat within the platform.