At Vrickex, your trust is at the heart of everything we do. Find out clearly how we collect, store, and protect your personal information in a secure and transparent environment.
Six data protection principles we stand firmly by at Vrickex.
Every piece of information you submit through the vrickex platform is protected by 256-bit SSL encryption. Your data cannot be read by any unauthorized third party, whether in transit or at rest.
Verify your identity through our integrated, tightly controlled KYC process. Documents you upload are stored in a continuously monitored environment and accessed only by authorized verification staff.
All personal data is stored on servers protected by multi-layered firewalls, 24-hour monitoring and automatic backups. We ensure your information remains safe even in the event of technical disruptions.
Vrickex will not use your data for any other purpose without your consent. Every instance of data processing is communicated to you clearly at registration and can be reviewed at any time through your account.
We do not sell, rent, or trade your personal data to advertisers or other companies. Data is only shared within a network of operational partners bound by equally stringent confidentiality agreements.
You may request a copy of your personal data or submit an account deletion request at any time. Our team will process your request within 14 business days in accordance with current data protection guidelines.
Welcome to vrickex — the online gaming platform you can trust. This Privacy Policy is crafted to explain clearly and honestly how we handle your personal information from the moment you register to the last day you use our platform. We understand that for Malaysian users, trust in a platform starts with how it treats their personal data — and that is why we take every line of this policy seriously.
When you register an account at Vrickex, we collect basic information such as your full name, email address, phone number, and date of birth. This is required to verify your identity and keep your account secure. During the KYC process, you will also be asked to upload a copy of an official identity document such as your MyKad or passport for regulatory compliance purposes.
Beyond information you provide directly, our systems also record usage data such as your IP address, device type, browser, login history and gaming activity. This data is used solely to improve your experience, detect suspicious activity and keep your account secure.
The information we collect is used for the following purposes:
Vrickex has never sold and will never sell your personal data to any third party for advertising or marketing purposes. However, there are specific situations where we may need to share your information:
In all cases of such sharing, we ensure that the receiving party is bound by confidentiality obligations no less stringent than those we uphold ourselves.
Like most online platforms, vrickex uses cookies and similar technologies to enhance your experience. These cookies help us recognize you when you return, save your preferences and analyze overall usage patterns without personally identifying you.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the Vrickex platform. We recommend keeping the default cookie settings for the best experience.
Your data security is not just a promise — it is our daily practice. Vrickex implements multiple layers of technical and organisational protection:
We retain your personal data for as long as your account is active or as needed to provide services to you. After account closure, some data may be kept for a period required by law or regulatory obligations — typically between five and seven years for financial records. Data that is no longer needed will be securely deleted in accordance with our standard procedures.
As a vrickex user, you have the following rights regarding your personal data:
To exercise any of these rights, please contact our support team via email or live chat on the platform. We are committed to responding to every request within 14 business days.
While vrickex takes comprehensive technical measures to protect your data, account security also requires your cooperation. We recommend using a strong, unique password for your vrickex account, enabling two-factor authentication, never sharing your login credentials with anyone, and reporting to us immediately if you suspect any suspicious activity on your account.
The Vrickex platform is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will promptly take steps to delete that information and close the relevant account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or legal obligations. Any material changes will be communicated to you via email or in-platform notification at least 14 days before the changes take effect. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the Vrickex team is here to help. You can reach us via email or through the live chat function available on the platform. We are committed to providing a prompt, clear, and helpful response to every enquiry.
Vrickex is more than a gaming platform — it is a community of Malaysian players that puts safety, fairness and the best experience first. Register now and enjoy gaming with complete peace of mind.